Privacy Policy

Effective date: June 16, 2025

This Privacy Policy explains how Corelytics ("we", "us", or "our") collects, uses, and protects information when you use our website, software, API, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We collect the following types of information:

• Personal information: When you sign up for the Service, we collect personal information such as your name, email address, and other contact details.
• Usage data: We automatically collect anonymized information about your usage of the Service, including your truncated IP address, browser type, operating system, pages visited, and other diagnostic data.
• Analytics data: We collect anonymized data on user interactions with your applications, including interactions, events, pages visited, browser type, operating system, and other technical details to provide analytics and insights.

If you make purchases through the Service, our third-party payment processor (e.g., Stripe) may collect your payment information, including credit card details. We do not collect or store this information on our servers.

2. How We Use Information

We may use the information we collect to:

• Provide, operate, maintain, and improve the Service.
• Communicate with you, including sending updates, security alerts, and support messages.
• Monitor and prevent fraud, abuse, and other illegal activities.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your information to third parties.

3. How We Share Information

We may share information with the following parties:

• Service providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
• Law enforcement or regulators: We may disclose information if required by law or in response to valid legal requests by public authorities (e.g., court orders or subpoenas).
• Successors: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.

4. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregated or anonymized data for research and analysis purposes.

5. Your Choices

You have the following choices regarding your information:

• Access and update: You can access and update your personal information by logging into your account.
• Opt-out of marketing: You can opt-out of receiving non-essential communications following the unsubscribe instructions in our emails.
• Analytics opt-out: Some browsers offer a "Do Not Track" (DNT) feature to signal a preference regarding tracking. At this time, there is no industry standard that governs how websites should respond to these signals, and we do not respond to them. You may still opt out of certain non-essential analytics by adjusting your browser settings or using third-party tools.

6. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Users

The Service is operated in the United States. If you access the Service from outside the U.S., you consent to the transfer of your information to the U.S.

We aim to comply with applicable U.S. privacy laws and, where practical, with data protection laws in other jurisdictions such as the European Union (GDPR) and Canada (PIPEDA).

8. Children's Privacy

The Service is intended for business users and is not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. Our customers are responsible for ensuring that their use of the Service, including any collection of data through their applications, complies with applicable laws regarding the privacy of children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page (https://corelytics.io/privacy) and updating the "Effective date" at the top. Upcoming changes will be communicated to you (for example, via email or through the Service interface) at least 30 days before they take effect. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Privacy Policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].