Effective date: June 16, 2025
These Terms of Service ("Terms") govern your use of Corelytics, including our website, software, API, and any related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
Corelytics is a web-based user analytics and insights platform provided by Omar Elghoul. We are a U.S.-based software as a service designed primarily for small to medium-sized businesses and startups.
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
Lawful use: You agree to use the Service in compliance with all applicable laws, regulations, and third-party rights. You will not use the Service for any unlawful or prohibited activities.
Prohibited activities: You may not misuse the Service (e.g., by attempting to disrupt or reverse-engineer our systems, or by using the API in ways that violate rate limits or other usage policies and safeguards). You are responsible for ensuring that your use of the Service complies with all applicable privacy laws, including obtaining any necessary consents from your users for data collection and tracking.
Account security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
Our handling of data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection, use, and sharing of data as described in the Privacy Policy.
We aim to comply with applicable U.S. privacy laws and, where practical, with data protection laws in other jurisdictions such as the European Union and Canada. Please review our Privacy Policy for more information on how we handle your data.
Ownership: We own all rights, title, and interest in and to the Service, including all related intellectual property rights. You do not acquire any ownership rights by using the Service.
License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
Feedback: If you provide us with any feedback or suggestions regarding the Service, you hereby assign to us all rights in such feedback and suggestions and acknowledge that we shall have the right to use and fully exploit such feedback and suggestions in any manner we deem appropriate, without any obligation to you or compensation.
If you choose to subscribe to a paid plan, you agree to pay the applicable fees as described on our pricing page. All fees are non-refundable except as required by law. We reserve the right to change our pricing and payment policies at any time, but we will provide you with reasonable notice of any material changes before they take effect.
We strive to keep the Service available at all times, but we do not guarantee uninterrupted or error-free operation. We are not liable for any unavailability, interruption, loss of data, failure of performance, or other issues with the Service, whether due to technical issues, maintenance, force majeure, outages, or other causes beyond our reasonable control.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your requirements or that the Service will be error-free or uninterrupted.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, resulting from: (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers or data; (iii) interruptions or errors in the Service; or (iv) transmission of harmful code by third parties. In no event shall our total liability to you for all damages exceed the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.
We reserve the right to terminate or suspend your access to the Service at any time, with or without cause or notice. Upon termination, all rights granted to you under these Terms will immediately cease, and you must stop using the Service. You may terminate these Terms at any time by ceasing to use the Service.
We may update these Terms from time to time. We will notify you of any changes by posting the updated Terms of Service on this page (https://corelytics.io/terms) and updating the "Effective date" at the top. Upcoming changes will be communicated to you (for example, via email or through the Service interface) at least 30 days before they take effect. You are advised to review these Terms periodically for any changes. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms of Service.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Massachusetts.
Any disputes or claims arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration or small claims court, at our discretion. The arbitration shall be conducted in the Commonwealth of Massachusetts, in accordance with the rules of the American Arbitration Association (AAA) then in effect, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. No class actions or representative proceedings are permitted. Each party waives any right to a jury trial.
Nothing in this section shall prevent either party from seeking equitable relief in a court of competent jurisdiction for matters relating to intellectual property rights or confidentiality obligations.
If you have any questions about these Terms, please contact us at [email protected].